IT Call Center Executive

Bilingual Required Excellent written and oral proficiency in Arabic and English languages are mandatory
The IT Support Executive’s role is to Serves users who all are calling to IT Helpdesk call center by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining Call and problem database and is to support and maintain in-house computer systems, desktops, and peripherals as required. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
Responsibilities Answer IT Helpdesk calls and assess customers’ technical support needs and handle/route accordingly Provide first level technical support onsite for Internet connectivity and IT Issues using documented procedures and available tools Identify and provide input on unique or recurring customer problems Update customers about product line and service offerings, current products and technologies Escalation of issues to Support teams in order to resolve the issue to the users’ complete satisfaction Maintain accurate call logging and tracking into Call support database Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance. Accurately document instances of hardware failure, repair, installation, and removal. Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs. Support development and implementation of new computer projects and new hardware installations. Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations. Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executable, and respond to crises in accordance with business continuity and disaster recovery plans. Conduct research on computer products in support of PC procurement and development efforts. Evaluate and recommend hardware products for purchase. Write technical specifications for purchase of PCs, networking hardware and related products. Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs. Work with end users to identify and deliver required PC service levels. Liaise with, and provide training and support to, end users and staff on computer operation and other issues. Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products. Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products. Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Receive and respond to incoming calls, IM’s, and/or e-mails regarding PC and/or hardware problems. Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment. Monitor and test PC performance to provide statistics and reports. Construct, install, and test customized configurations based on various platforms and operating systems. If necessary, liaise with third-party support and PC equipment vendors. Provide guidance to junior members of the team if required.
Position Requirements
Education & Certification University degree in the field of computer science and minimum 1 years equivalent work experience preferred. Maximum 3 years Certifications in Microsoft, Linux or Cisco will be added advantage.
Knowledge & Experience Excellent technical knowledge of network and PC hardware. Hands-on hardware troubleshooting experience. Extensive equipment support experience. Working technical knowledge of current network protocols, operating systems, and standards. Ability to operate tools, components, and peripheral accessories. Able to read and understand technical manuals, procedural documentation, and OEM guides. Ability to conduct research into PC issues and products as required.
Personal Attributes Effective interpersonal skills and relationship-building skills. Strong written and oral communication skills in Arabic and English is Mandatory. Ability to present ideas in user-friendly language. Understanding of the organization’s goals and objectives. Self-motivated and directed. Keen attention to detail. Analytical and problem-solving abilities. Ability to prioritize effectively and execute tasks efficiently when under stress Ability to work in a team-oriented, collaborative environment. Strong customer-service orientation.
Work Conditions On-call availability for 24/7. Sitting for extended periods of time whenever required.
Nationality : Indian
If interested, please send me your updated CV to
cv@netways.com
with Email Subject: Q1
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مطلوب للعمل في قطر - الدوحة مسؤول أو مسؤولة تسويق عبر السوشيال ميديا لديهم الخبرات والمهارات

مطلوب للعمل في قطر - الدوحة مسؤول أو مسؤولة تسويق عبر السوشيال ميديا لديهم الخبرات والمهارات التسويقية عبر مواقع التواصل الاجتماعي والاعلانات وعمل فيديوهات للمنتجات وخلافة للتواصل​ / موبايل + واتساب : 0097433344210 - هاتف : 0097444781748 - البريد الالكتروني : info@mazallti.com
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Project Coordinator

Bilingual Required Excellent written and oral proficiency in Arabic and English languages are mandatory . Should possess expert exposure in MS Project Server EPM & MS Project. Should available or willing to perform additional secretarial jobs as mentioned below.
The Project Coordinator is responsible for providing secretarial, clerical and administrative support to PMO in order to ensure that services are provided from Project Management Office is in an effective and efficient manner. Apart from here PMO objectives She shall handle the SLA Agreements and coordinate SLA Technical Helpdesk Calls with external parties who all are in Agreement with .
Responsibilities All kind of project related documentation and coordination. Manage, Create and Administrate all kind of SLA’s and contracts with Non entities and the contractors. Create and Maintain documentation for procurement and implementation of new servers, technology, Tenders, RFP’s, RFQ’s etc.
 Administrate EPM and Control all the Documents related to the department, Ensure the availability of Documents. Provide user level training on daily applications used, including, but not limited to: MS Word, MS Excel, MS Outlook, MS Publisher, Adobe Acrobat, and other basic computer related skills. Assist in research of new technologies and software that might be beneficial. Create and Maintain technical documentation of systems and processes Assist with the creation and documentation of technical knowledge base for common issues experienced by end users.
Additional Secretarial Responsibilities
As an IT secretary, you will help ensure that the IT Directors office runs smoothly and efficiently. Your clerical and administrative support will assist office personnel and optimize workflow. You need to be comfortable being the primary point of contact for all manner of inquiries and requests. Other secretarial responsibilities will include organizing and maintaining files, supplies, and equipment. The ideal candidate for the position of secretary can prioritize tasks and is motivated to complete work with minimal supervision.
Secretary Duties and Responsibilities Greet visitors of IT Department or for Director of IT and direct them to the appropriate person or department Respond to calls, emails, and routine letters; direct inquiries to the appropriate person Manage schedules and calendars of IT Director and the IT Department employees Arrange, coordinate, and schedule meetings; prepare meeting documents, MOM etc Coordinate conferences; complete conference registrations for company employees Complete travel forms and make travel arrangements for office personnel’s Maintain content management system Maintain budget and purchase supplies for the office; track inventory of office supplies Write and distribute routine correspondence and reports Proofread and edit documents to ensure proper spelling and grammar as well as compliance with company policy; recommend revisions as needed Compile data and prepare report Conduct internet searches to find needed information Mail letters, newsletters, promotional materials, and other items as directed Develop and maintain a filing system for paper and electronic copies of documents Maintain updated contact information for company employees, suppliers, and customers; keep such information confidential Operate and maintain standard office equipment such as computers, printers, copiers, and fax machines Use a computer for online communication, spreadsheets, word processing, database management, and other software applications Learn new technologies as they are adopted Read secretarial publications and attend workshops to improve skills over time Fulfill other secretarial duties as needed
Position Requirements PMP or Prince Certified Preferred Expert in EPM and MS Project Must have basic knowledge of current technologies available in the IT world
 Experience and/or knowledge of various networking systems concepts including email, firewall, client-servers, network, security, network protocols, etc Previous experience with computer and printer maintenance and repair is added advantage.
 Work independently and assist with multiple projects, priorities, and locations. Work under pressure with interruptions and challenging deadlines. Willingness to work with many different people.
 Ability to be courteous and helpful.
 Must show aptitude and desire to learn new skills on the job.
 Must demonstrate creativity and good design skills for different publications.
 Be able to communicate clearly and precisely, both orally and in writing.
 Work as a team member and to promote a positive work environment.
 Physical ability to perform essential job functions.
 Able to adapt to change and meet deadlines.
 One to two years’ experience with Microsoft products like Exchange, Active Directory, Server platforms will be added advantage Technical writing experience.
 Comprehend and apply technical information and present technical information to the general public in a non-technical manner. Deal effectively and tactfully with upset end users. Good troubleshooting skills using logic and common sense.
Formal Education & Certification University degree in the field of computer science and Minimum 3 years equivalent work experience. Certifications in PMP or Prince 2.
Knowledge & Experience Basic knowledge on Office Administration. Good Documentation or technical writing skills
Personal Attributes Effective interpersonal skills and relationship-building skills. Strong written and oral communication skills. Ability to present ideas in user-friendly language. Understanding of the organization’s goals and objectives. Self-motivated and directed. Keen attention to detail. Analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to work in a team-oriented, collaborative environment. Strong customer-service orientation. Professional demeanor and attitude Trustworthy, able to respect confidentiality Familiarity with office organization techniques Capable of multitasking; strong time management Well-organized, detail-oriented Excellent writing ability in English and Arabic Excellent verbal communication in English and Arabic Excellent translation ability in English and Arabic Proficient with computers, especially in MS Office Tools and excellent typing skills
Work Conditions On-call availability for 24/7. Sitting for extended periods of time.
Nationality : Indian
If interested, please send me your updated CV to
cv@netways.com
with Email Subject: Q1
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Urgent Requirement for Planning and Controls Manager .

We urgently need Planning and Controls Manager, with below mentioned qualities.

A. Minimum of 20 years of experience, with 10 years of experience in construction planning and controls in a Senior Managerial position.
B. Previous assignment as P& C manager of a large civil, building and marine project.
C. Previous on-site experience in a Middle Eastern country is highly desirable.
D. Appropriate experience in infrastructure construction & facilities.
E. Bachelor’s Degree in Civil Engineering with full memberships of related Professional Bodies MACC .

Contact Details :

Mr.Fakrudheen H.R Dept
Mobile No: 777
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مطلوب موظف لمكتب عقاري

مطلوب موظف في صحار ، جامعي ادارة اعمال او محاسبة
للعمل في مكتب عقاري بصحار - في فندق راديسون بلو

للتواصل / 955
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شركة الأسمر نور الغرب توفر خبيرات حمام مغربي من مختلف الجنسيات

توفر لدينا من المغرب خبيرات حمام مغربي لهم خبره طويلة في ارقى الحمامات في المغرب لهم درايه كامله في خلطات الاعشاب منها الصابون البلدي - الحناء -الخزامة - اكليل الجبل - - وعدة اعشاب اخرى وخبرة بالزيوت الطبيعية وخبره جيدة بالحمام الملكي للعروسات تواصلو معنا لنزودكم بافضل ما لدينا وان شاء الله نلبي طلبكم باسرع وقت شركة الاسمر ترحب بطلباتكم واستفسارتكم تواصوا معنا 00212608012819
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شركة الاسمر نور الغرب توفر لكم فنيين مكيفات للاستقدام

شركة الأسمر للاستقدام في الخليج يتوفر لدينا من الجنسية المغربية معلمين تكييف وتبريد خبرة في الصيانة والتركيب والتكييف المركزي كما لديهم شواهد في التخصص شركة الأسمر نور الغرب ترحب بقبول طلباتكم واستفساراتكم / موبايل + واتساب
00212608012819
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